Frequently Asked Questions

All artwork can be purchased through the website 24/7 and delivered to your doorstep worldwide with a reliable courier. For international deliveries please contact us for a quotation and arrangements (it may be cheaper than you think!).

Every order is individually handled to ensure that your art arrives with you promptly and in mint condition. The estimated delivery time is 7-10 days for any address in South Africa from date of payment.

If you need framing done, please allow an extra week for that.

Free delivery in South Africa for orders over R1000, except bronze sculptures. They have a variable option for pick-up, or delivery. The delivery option for sculptures include packaging and insurance fees.

If you are in the area, collection from my studio can be arranged at no cost.

Yes, absolutely. I am also someone who just can not wait when I am excited to receive a package. My studio is in Midstream, Pretoria, so if you are in the area, we could arrange for collection.

Just click on “collect” at checkout, then you won’t be charged shipping fees. As soon as I have the order ready, I will contact you to schedule a time for collection that is convenient for you. 

I offer a 7 day return policy on artworks only, to make sure you have peace of mind when buying art from me. If the artwork is damaged when it arrives, you should however contact me within 24 hours to report this, or not accept the package if it arrives damaged at your address.

Should you wish to return the artwork, it should reach me in the same condition I sent it you, carefully packaged. Once I received the artwork in that condition, I will refund you promptly. You only need to pay the courier fee, no handling fee.

I would like you to be happy with your purchase, and will do everything from my side to ensure that.

I have an e-commerce website with an online shopfor your convenience. You can choose your payment method: Pay securely via Yoco (debit /credit cards), or you can do a direct bank transfer (EFT). Banking details available on checkout. As soon as the money reflects, the shipping process will start.

One thing I get asked very often, is whether I do commissions or not 🧐⁠and there isn't an easy answer. I only do commissions as variations on existing artworks. Please read the info in the link where I can explain it more eloquently.

https://www.annemieodendaal.gallery/to-do-or-not-to-do/

 

Yes, I have a Fun Linocut Class where you can come and enjoy yourself, creating an artwork and be inspired!

More info here: https://www.annemieodendaal.gallery/product/linocut-fun-workshop/

If you want to share a post, you are more than welcome. If you bought something from me and wish to post it, please tag me and give credit.

Reposting or sharing without credits, doesn't source back to the artist, which is disrespectful to them. Always credit the original source.

As a rule of thumb, a user shouldn't repost using a third-party app unless they have permission from the copyright owner to repost their images.

Under Instagram's Terms of Use and Meta's Community Standards you can only post content to Instagram or Threads that doesn't violate someone else's intellectual property rights.

I have made every effort to display colours as accurately as possible of all the works displayed on this site. The actual colours you see will depend on your computer monitor and therefore I cannot guarantee that the display of colour will be 100% on your side.

Linocut is a printmaking technique, a variant of woodcut, in which a sheet of linonium is used for a relief surface. A design is cut into the linoleum surface with a sharp knife, with the raised areas representing a mirror image of the parts to show printed. The linoleum sheet is inked with a roller and then impressed onto paper. The actual printing can be done by hand or with a manual printing press. Every linocut artwork of mine is individually hand printed and hand coloured.

Etching is traditionally the process of using strong acid or mordant to cut into the unprotected parts of a metal surface to create a design into the metal.  As a method of printmaking, it is along  with engraving, the most important technique for old master prints, and remains in wide use today.

The acid bites into the metal where it is exposed, leaving behind lines sunk into the plate. The plate is inked all over, and then the ink wiped off the surface, leaving only the ink in the etched lines. The plate is then put through a high-pressure printing press together with a sheet of paper.  The paper picks up the ink from the etched lines, making a print.

Gicleé is a term for fine art digital prints, using a very high resolution printing with a 12 colour pigment based archival ink printer, on acid-free paper. It has become very popular with artists and galleries, because of the exceptional high quality and longevity (guaranteed up to 100 years). It is done in limited edition print runs to protect the value of the print.

For any other questions you might have or assistance needed, please feel free to send us a message and I will reply with an answer as soon as possible.